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PurpleX: Bespoke Marketing Attribution Platform Replacing HubSpot That Could Not Model the Funnel

Custom attribution system built for a multi-touch B2B funnel HubSpot could not represent

Client: PurpleX
PurpleX: Bespoke Marketing Attribution Platform Replacing HubSpot That Could Not Model the Funnel

The Challenge

What PurpleX Was Facing

PurpleX needed a marketing attribution platform that could model a B2B enterprise sales funnel with touchpoints across channels, time horizons, and multiple buying committee members that HubSpot, Marketo, and generic attribution tools were fundamentally unable to represent. The standard last-touch and linear models produced attribution outputs that marketing leadership knew were wrong but could not disprove — the tools did not allow custom attribution logic. Reporting to the board on marketing ROI required manual correction of every automated report.

The Solution

What We Built

We built a bespoke marketing attribution platform where the attribution model — multi-touch, account-based, with configurable decay curves and buying committee weighting — was defined by PurpleX and encoded in the system rather than constrained by a vendor's assumptions. The platform ingested touchpoint data from CRM, paid media APIs, and web analytics, and produced attribution outputs that matched how the business actually thought about the funnel. Custom dashboards allowed marketing to explore attribution by segment, channel, and campaign without needing a data analyst.

PurpleX: Bespoke Marketing Attribution Platform Replacing HubSpot That Could Not Model the Funnel – solution

Results

Measurable Outcomes

Board marketing ROI reporting accuracy described by CMO as "transformed" — manual correction eliminated
Attribution model adapted 3 times in year one as the business evolved — zero development cost each time
PurpleX able to offer bespoke attribution modelling as a client service, opening a new revenue stream

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PurpleX: Bespoke Marketing Attribution Platform Replacing HubSpot That Could Not Model the Funnel | Software Development London